Frequently Asked Questions
Are there updates available for my EA
Yes, we regularly release updates to improve performance and add new features. Updates are always free, and you will be notified via email when an update is available.
Are these products original and working?
All products are original and work as the developers designed them to. However, since we are not the developers, we cannot guarantee the performance or claims made by the developers of these systems. We recommend doing your own due diligence and checking unbiased reviews on forums and review sites before making a purchase.
Do you host all the files?
No, we do not host all the files. The files are hosted on a third-party platform. If you have any other questions or need further assistance, feel free to ask!
How are you better than others?
Unbeatable Prices: We offer the lowest prices in the industry.
Constantly Updated: New products are added every week.
Secure Transactions: Look for the tiny lock in your URL bar. We use advanced encryption and security to keep your data safe.
Simple Ordering: We only ask for your name and email address. No lengthy forms to fill out.
Fast Performance: Our super-fast servers ensure a smooth experience.
Exclusive Offers: Receive free products and discount offers in our regular newsletter.
Customer-Centric: We treat customers like friends and provide excellent support. Your happiness is our priority.
Experienced Traders: We are traders, just like you.
How do I cancel an order?
You can cancel your order only if the product has not been delivered yet. If you need to cancel an order, please contact our customer support team as soon as possible to ensure your request can be accommodated.
How do I get a refund?
We accept refund requests within 7 days of purchase only if the product has a problem or does not work at all. If you encounter any issues with your product, please contact our customer support team within this period to initiate the refund process. We will require proof of the problem to process your request.
Feel free to tweak it as needed! If you need any more help, just let me know.
How do I install an Expert Advisor (EA) on MetaTrader?
For a detailed step-by-step guide, visit How to Install Expert Advisors.
How do I modify an order?
You can modify your order only if the product has not been delivered yet. If you need to make any changes, please contact our customer support team as soon as possible to ensure your request can be accommodated.
How do I track an order?
To check your order status on our WooCommerce website, follow these steps:
- Log into your account on our website.
- Navigate to the "My Account" section.
- Click on "Orders" to view a list of all your orders.
- Click on the order number to see the details and status of your order.
If you have any issues or need further assistance, please contact our customer support team.
I’m not sure which robot to choose. What should I do?
If you're unsure about which robot to choose, we recommend contacting our support team. Based on your specific needs, we will be happy to recommend the ideal Expert Advisor (EA) for you.